z-torusenergy

PRELIMINARY INFORMATION FORM



|ORDER_DATE|

1. SELLER'S;

Title                                : ZEKİ DİNÇER Z TORUS ENERGY

Address                                 : RUMELİ MAH. EMIRGAN CAD. NO.4. FLOOR 5. D.12 ÇORLU / TEKİRDAĞ

Phone                              :+90 5357443436

Fax                                     :+90 212 000 00 00

E  Mail                             : [email protected]


BUYER INFORMATION

|BUYER_INFORMATION|



2. SUBJECT;

The subject of this Preliminary Information Form is to inform the Buyer regarding the sale and delivery of the product/products, the features and sales prices of which are specified below, which the Buyer ordered electronically from the Seller's website at ........, in accordance with the Law No. 6502 on Consumer Protection and the Regulation on Distance Selling Contracts.

3.
BASIC FEATURES OF THE PRODUCT SUBJECT TO THE CONTRACT;

|PRODUCTS|

PAYMENT METHOD and DELIVERY

Payment Type                      :
|ODEME_SYSTEM|

Cargo Company                    : |CARGO|

Cargo company selected for return : |CARGO|


4. DELIVERY

4.1. The product subject to the contract is legally delivered to the Buyer or a third person or organization designated by the Buyer, depending on the distance of the Buyer's place of residence for each product, provided that it does not exceed a period of 30 (thirty) days. The Seller's breach of this obligation entitles the Buyer to terminate the contract for just cause. In case of termination of the contract in this way, the seller is obliged to reimburse the consumer, including delivery costs, if there is a price collected from the buyer by concluding this contract, plus any legal interest required by the relevant legislation, within 3 business days at the latest from the date of receipt of the termination notification.

 

4.2. If the product subject to the contract will be delivered to a third person or organization other than the buyer outside the contract, the seller cannot be held responsible if this third party refuses to take delivery of the product.

 

4.3..  In order for the supply and delivery of the product subject to the contract to begin, payment must be made upon signing this contract. In case the price of the product subject to the contract is not paid or is canceled through various channels after payment, the seller's obligation to supply and deliver the product will immediately cease and the contract will be deemed to be automatically terminated.

 

4.4. In case the supply and delivery of the product subject to the contract becomes impossible, the relevant matter will be notified to the buyer in writing. If the buyer terminates the contract for this reason, the seller is obliged to return the entire amount received for the establishment of this contract, including shipping costs, within 3 business days at the latest, from the date of receipt of the termination notice.

 

4.5. During the period until the product is delivered to the buyer or a third party designated by the buyer. The responsibility of the product belongs to the seller. However, if the buyer wishes to select a carrier company other than the one determined by the seller for the delivery of the product, the seller is relieved of liability by delivering the product to the relevant carrier company. Upon delivery of the product to the carrier company determined by the buyer, the responsibility for the product is deemed to have passed to the buyer.

 

5. RIGHT OF WITHDRAWAL;


Pursuant to the provisions of the Consumer Protection Law No. 6502 and the Regulation on Distance Contracts;


5.1. Consumer; In distance contracts regarding the sale of goods, the buyer has the right to withdraw from the contract within 14 (fourteen) days from the date of receipt of the goods without giving any reason and without paying any penalty.

 

5.2.The buyer can make the withdrawal notification in writing to [email protected] . However, the buyer can use the right of withdrawal from the contract under the same conditions during the period from the establishment of the contract until the delivery of the product. The notification regarding the exercise of the right of withdrawal must be in writing and the burden of proof that this notification has been made belongs to the consumer.

 

5.3. In case the Buyer exercises the right of withdrawal, the original invoice for the goods/services delivered to the 3rd party or the Buyer must be returned to the Seller.

 

5.4. In determining the period of the right of withdrawal, the provisions of Law No. 6502 and the Regulation on Distance Contracts shall apply. Accordingly;

 

For products that are subject to a single order and delivered separately, the day on which the consumer or a 3rd person determined by the consumer receives the last piece is taken into account; for products consisting of more than one piece, the day on which the consumer or a 3rd person determined by the consumer receives the last piece is taken into account.

 

5.5.The cases in which the consumer cannot exercise the right of withdrawal are as follows;

 

Products prepared in line with the consumer's requests or personal needs, if protective elements such as packaging, tape seal, etc. have been opened after delivery of the product. Products presented in physical form are products that are considered periodicals such as newspapers and magazines, excluding those provided under the subscription agreement.

 

5.6. In case the consumer exercises the right of withdrawal and notifies the seller, the seller is obliged to refund all prices received for the product, including expenses, within 3 business days from the date of receipt of this notification in writing.

 

5.7. The consumer shall not be responsible for any changes or deterioration that occur after the consumer returns the product within the withdrawal period, but only if the product is used in accordance with its operation, technical specifications and usage instructions. However, if any damage or defect occurs in the product due to non-conformity to the usage instructions or contrary to the natural use of the product, the seller is not responsible for returning or exchanging the product.

 

5.8. If the consumer uses the right of withdrawal and sends the product back through the carrier company specified by the seller in the preliminary information, he/she will not have to pay any costs related to the return. However, if the product is sent with a carrier company other than the carrier company specified in the preliminary information, the shipping costs are the buyer's responsibility. If no carrier company is specified in the preliminary information form for return, in this case, the same carrier company preferred for delivery of the product is deemed to have been preferred. However, if the carrier company in question does not have a branch in the buyer's location, no expense can be claimed from the buyer.

 

5.9.The consumer must return the product to the seller's address specified in Article 1 within ten (10) days at the latest from the date of directing the right of withdrawal to the seller. For products that are not sent within this period or for products sent after this period, the buyer will be deemed to have given up their return request and their return request will not be accepted. However, if the seller has declared that he will pick up the product himself, this provision does not apply.

 

6. Complaints and Solution Method;


The buyer can forward any complaint about the goods subject to sale to the seller at the seller’s address specified above. Complaints delivered to the seller will be reviewed by the authorized units determined by the seller and the buyer will be responded to within the most reasonable time.


7. Final Provisions


7.1.The consumer must inspect the goods before receiving them and must not accept defective and damaged goods from the cargo company’s authorized person. The buyer accepts that the product received from the cargo is intact and undamaged.

7.2.The seller reserves the right to suspend or cancel the order if it detects that the information regarding the order is incomplete, fake or incorrect, or if it is determined that the order was made contrary to good faith and/or for the purpose of gaining commercial gain, or if there is a reasonable suspicion, the seller reserves the right to suspend or cancel the order, provided that the buyer is informed. If the order is canceled, the refund of the payment will be made by notifying the buyer.


7.3.Due to force majeure circumstances that occur beyond the seller's will, are unforeseen and prevent or delay the seller's fulfillment of its obligations, the product delivery may not be realized on time. In such cases, the seller undertakes to inform the buyer. In this case, the Buyer has the right to request from the Seller that the order be canceled, the product subject to the order be replaced with a similar one and/or the delivery be postponed until the situation preventing the delivery on time is eliminated.


7.4.The sales price for the delivery of the product which is the subject of the contract must be paid with the payment method preferred by the BUYER. If the product price is not paid or is canceled in bank records for any reason, the SELLER will be deemed to be released from its obligation to deliver the product. If the price of the delivered product is not paid to the Seller for any reason, the Buyer is obliged to return this product to the Seller's address specified above within ......   days.


8. AUTHORIZED AND AUTHORIZED COURT;

 

All complaints and objections arising from the implementation of this contract shall be made to the Consumer Problems Arbitration Committee at the place where the Buyer resides or where the goods were purchased, in accordance with the monetary value limits determined by the Ministry of Customs and Trade in December of each year. However, in cases where Consumer Courts have jurisdiction regarding the monetary limit, an application is made to the competent Consumer Courts.


The Buyer accepts and undertakes that he/she has read the preliminary information and is informed in accordance with Article 48 of Law No. 6502 and has given the necessary commitment electronically.

This period can be decided up to 14 days according to the law.

In such a case, the situation must be notified to the Buyer in writing within 3 days from the date it is learned.

The impossibility of performance must be notified in writing within 3 days; payments can be refunded within 14 days.

All Sellers are obliged to act in accordance with this regulation. In case of withdrawal, all shipping costs and bank collection expenses are the responsibility of the seller.

The law limits the refund to 14 days. The 3-day regulation is in accordance with the law, but extending it to 14 days will be in your favor.

This regulation is in accordance with the legislation and it is not possible to leave any of these obligations on the Consumer due to the legislation.

The Law and Regulation make this regulation mandatory.

If a carrier company is not specified for the return in the preliminary information form, return expenses cannot be claimed.   (Art.12.3.2)

If a special line or solution method is created for complaints, it should be specifically included in this section. If a section regarding complaints is considered to be created on the website, information regarding this link will also need to be included.

In such a case, the period and conditions of refund for advance payments should be written.

 


DISTANCE SALES CONTRACT

|ORDER_DATE|


ARTICLE 1- PARTIES

SELLER


Title                                : clever dincer z torus energy

Address                                 : Rumeli mah. emirgan cad. no.4 kat.5 corlu / tekirdağ

Phone                              : +90 5357443436

Fax                                     : +90 

E  Mail                             : [email protected]

 


BUYER INFORMATION

|BUYER_INFORMATION|


ARTICLE 2 - SUBJECT

This Distance Sales Agreement (hereinafter referred to only as the contract.) subject is the determination of the rights and obligations of the parties in accordance with the Law on Consumer Protection No. 6502, the Regulation on Distance Contracts and other relevant legal provisions regarding the sale and delivery of the product, the characteristics and sales price of which are specified below, which the Seller sells to the Buyer (Consumer).

 

ARTICLE 3 - ESTABLISHMENT OF THE CONTRACT


3.1.     The buyer accepts, declares and undertakes that he/she has read and understood the entire contract and is aware of his/her rights and obligations.

3.2.     The seller and the buyer accept that there is no disproportion between the obligations agreed upon in the contract, that they are in accordance with the nature of the mutual obligations, and that they do not have any inexperience within the scope of the transactions that are the subject of the contract.

3.3.     The buyer and the seller accept that the contract provisions do not have a feature that could constitute an unfair term and that there is no clear unfairness or disproportionality in terms of the balance of interests.


ARTICLE 4 - PRODUCT INFORMATION AND PRICE SUBJECT TO THE CONTRACT|PRODUCTS|

ARTICLE 5 - GENERAL PROVISIONS


5.1.     The Buyer declares that he/she has read and is aware of the basic characteristics, sales price, payment method and all preliminary information regarding delivery of the product subject to the Contract specified in Article 4 and that he/she has given the necessary confirmation electronically.

5.2.     The product subject to the Contract shall be legally delivered to the Buyer or a third person or organization designated by the Seller within the period specified in the preliminary information depending on the distance of the Buyer's place of residence for each product, provided that it does not exceed a period of 30 (thirty) days. The Seller's breach of this obligation entitles the Buyer to terminate the contract for just cause. In case of termination of the contract in this way, the seller is obliged to reimburse the consumer, including delivery costs, if there is a price collected from the buyer by concluding this contract, plus any legal interest required by the relevant legislation, within 3 business days at the latest from the date of receipt of the termination notification.

5.3.     If the product subject to the contract will be delivered to a third person or organization other than the buyer outside the contract, the seller cannot be held responsible for this third party's refusal to take delivery of the product.

5.4.     In order for the supply and delivery of the product subject to the contract to begin, the payment must be made together with the signature of this contract. If the price of the product subject to the contract is not paid or is canceled through various channels after being paid, the seller's obligation to supply and deliver the product will immediately be eliminated and the contract will be deemed to be automatically terminated.

5.5.     If the supply and delivery of the product subject to the contract becomes impossible, the relevant issue will be notified to the buyer. If the buyer terminates the contract for this reason, the seller is obliged to refund the entire price it has received for the establishment of this contract, including shipping costs, within 3 business days at the latest, from the date the termination notification is received.

5.6.     The seller is responsible for the product until it is delivered to the buyer or a 3rd party designated by the seller. However, if the buyer wishes to select a carrier company other than the one determined by the seller for the delivery of the product, the seller is relieved of its liability by delivering the product to the relevant carrier company. Upon delivery of the product to the carrier company determined by the buyer, the responsibility for the product is deemed to have passed to the buyer.

5.7.     The sale of the product subject to this agreement by the seller is intended for the end consumer. The seller may terminate the agreement unilaterally and for just cause if it suspects that the buyer has purchased the product for resale purposes or if signs indicating this appear.

5.8.     The Buyer accepts, declares and undertakes that the product purchased over the internet cannot be returned or exchanged in stores that carry the seller's brand.

 

 

ARTICLE   6 - RIGHT OF WITHDRAWAL


In accordance with the provisions of the Consumer Protection Law No. 6502 and the Regulation on Distance Contracts;

6.1. Consumer; In distance contracts regarding the sale of goods, the buyer has the right to withdraw from the contract within 14 (fourteen) days from the date of receipt of the goods without giving any reason and without paying any penalty.

6.2.The buyer can make the withdrawal notification in writing to the address   [email protected] . However, the buyer can use the right of withdrawal from the contract under the same conditions during the period from the establishment of the contract until the delivery of the product. The notification regarding the exercise of the right of withdrawal must be in writing and the burden of proof that this notification has been made belongs to the consumer.

6.3. In case the Buyer exercises his right of withdrawal, the original invoice for the goods/services delivered to the 3rd party or the Buyer must be returned to the Seller. If the invoice is not sent to the SELLER's address specified in Article 1 together with the product, VAT and other legal obligations, if any, cannot be refunded to the BUYER. The Buyer shall, by exercising this right, write "return invoice" on the invoice together with the product he/she will return and sign it.

6.4. In determining the period of the right of withdrawal, the provisions of Law No. 6502 and the Regulation on Distance Contracts shall apply. Accordingly; For products that are subject to a single order but are delivered separately, the day on which the consumer or a 3rd person determined by the consumer receives the last piece is taken into account; for products consisting of more than one piece, the day on which the consumer or a 3rd person determined by the consumer receives the last piece is taken into account.

6.5. The cases in which the consumer cannot exercise the right of withdrawal are as follows;

Products prepared in line with the consumer's requests or personal needs, products presented in a physical medium if protective elements such as packaging, tape seals or other packages have been opened after delivery of the goods, products considered as periodical publications such as newspapers and magazines, excluding those provided under a subscription agreement.

6.6. The consumer In case the consumer exercises his right of withdrawal and notifies the seller of this, the seller is obliged to refund all the prices received for the product, including expenses, within 3 business days from the date of receipt of this notification in writing.

6.7.The consumer shall not be responsible for any changes or deteriorations that occur when the consumer returns the product within the withdrawal period, but only if the product is used in accordance with its operation, technical specifications and usage instructions. However, if any damage or any defect occurs in the product due to the natural use of the product or failure to comply with the instructions for use, the seller is not responsible for returning or exchanging the product.

6.8. If the consumer uses the right of withdrawal and sends the product back through the carrier company specified by the seller in the preliminary information, he/she will not have to pay any costs related to the return.  However, if the product is sent with a carrier company other than the carrier company specified in the preliminary information, the shipping costs belong to the buyer. If no carrier company is specified in the preliminary information form for return, in this case, the same carrier company preferred for delivery of the product is deemed to have been preferred.  However, if the carrier company in question does not have a branch in the buyer's location, no expense can be claimed from the buyer.

6.9.The consumer must return the product to the seller within ten (10) days at the latest from the date of directing the right of withdrawal to the seller. For products that are not sent within this period or for products sent after this period, the buyer will be deemed to have waived the return request and the return request will not be accepted. However, if the seller has declared that he will pick up the product himself, this provision does not apply.


7. Defective Goods


7.1. Defective goods are goods that are in breach of the contract because they do not conform to the sample or model agreed upon by the parties at the time of delivery to the consumer or because they do not have the features that they should objectively have. Goods that do not have one or more of the features stated on their packaging, label, promotional and user manual, internet portal or advertisements and announcements; are contrary to the characteristics declared by the seller or determined in their technical regulations; Goods that do not meet the intended use of equivalent goods and that contain material, legal or economic deficiencies that reduce or eliminate the benefits reasonably expected by the consumer are also considered defective.

 

7.2. In this case, the consumer has the right to withdraw from the contract, including a refund, to replace the good with a defect-free one or to request a price reduction proportional to the defect or free of charge repair. The seller is obliged to fulfill this request preferred by the consumer.

 

7.3. In cases where the consumer was aware of the defect at the time the contract was concluded or was expected to be aware of it, there is no breach of contract. The consumer's optional rights against defects other than these are reserved.

 

8. Final Provisions


8.1.The BUYER declares that he has read the preliminary information on the (…) website regarding the basic qualities of the product that is the subject of the Agreement, the sales price including all taxes, the payment method, delivery and the fact that the costs thereof will be covered by (…), the delivery period and the full commercial title, full address and contact information of the SELLER, and that he has accurate and complete information and has given the necessary confirmation electronically. (…) The preliminary information f

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